How to guide
Taskinova® is a unique software application for DILO (Day In the Life Of) work studies. It provides valuable insights for analysing and improving operational processes. To ensure that work-studies are effective and efficient, you should follow some best practices:
/02
Select the right participants
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To avoid repeating the work-study, choose participants who are directly involved in the process you are studying.
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They should have a deep understanding of their daily tasks and responsibilities, be willing to contribute to the successful completion of the work-study and want to share their ideas to improve how they and their colleague’s work.
/03
Plan and schedule
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To ensure the work-study accurately meets the specific objectives and goals set out, good planning is recommended.
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Planning: Design the work-study using short sessions, where a sample of operators use Taskinova to develop the work-study rules and recording methods.
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Scheduling: Define a time that represents a typical workday work shift or task type. Ensure that participants are available and prepared for the study.
/04
Use a structured approach
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Develop a structured digital format for recording observations and data during the study. Use Taskinova to add tags and comments to tasks.
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Use Taskinova’s innovation methodology, the 5Rs, to stimulate ideas and recommend ideas for improvement.
/05
Train participants
Train participants on how to use Taskinova to document their activities and observations accurately and consistently. Provide clear guidelines on what to record and how to do it.
/06
Be non-intrusive
Encourage participants to act as naturally as possible during the study. Avoid interfering with their work, as this can distort the results.
/07
Capture time data
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Record the time spent on each activity and task. This is essential for understanding where inefficiencies may exist.
-
Set rules on how to record to ensure consistency of results.
/08
Analyse the data
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After the study, carefully analyse the data collected to identify opportunities for improvement.
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Share analysis, findings and recommendations with managers and colleagues to stimulate communication, feedback, and innovation.
/01
Clearly define objectives
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Start by defining the specific objectives and goals you want to achieve with the DILO study. Be clear about what you are trying to understand or improve.
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Ensure objectives are Specific, Measurable, Achievable, Relevant, and Timebound. (SMART).
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If the work-study is your first, start small using one or two people to help you design and test the study process, recording rules and methods.
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Taskinova™ is flexible. It can be used to record tasks over any date range or simply for recording specific tasks or groups of sub-tasks.
/02
Select the right participants
-
To avoid repeating the work-study, choose participants who are directly involved in the process you are studying.
-
They should have a deep understanding of their daily tasks and responsibilities, be willing to contribute to the successful completion of the work-study and want to share their ideas to improve how they and their colleague’s work.
/03
Plan and schedule
-
To ensure the work-study accurately meets the specific objectives and goals set out, good planning is recommended.
-
Planning: Design the work-study using short sessions, where a sample of operators use Taskinova to develop the work-study rules and recording methods.
-
Scheduling: Define a time that represents a typical workday work shift or task type. Ensure that participants are available and prepared for the study.
/04
Use a structured approach
-
Develop a structured digital format for recording observations and data during the study. Use Taskinova® to add tags and comments to tasks.
-
Use Taskinova’s innovation methodology, the 5Rs, to stimulate ideas and recommend ideas for improvement.
/05
Train participants
Train participants on how to use Taskinova® to document their activities and observations accurately and consistently. Provide clear guidelines on what to record and how to do it.
/06
Be non-intrusive
Encourage participants to act as naturally as possible during the study. Avoid interfering with their work, as this can distort the results.
/07
Capture time data
-
Record the time spent on each activity and task. This is essential for understanding where inefficiencies may exist.
-
Set rules on how to record to ensure consistency of results.
/08
Analyse the data
-
After the study, carefully analyse the data collected to identify opportunities for improvement.
-
Share analysis, findings and recommendations with managers and colleagues to stimulate communication, feedback, and innovation.
/09
Involve participants and subject matter experts in analysis
-
Engage the participants in analysing the results. They may have valuable insights and suggestions for improvement.
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Share analysis and examples (videos, screenshots) of how work is performed with subject matter experts such as system technologists seeking improvement suggestions and recommendations.
/10
Prioritise findings
Rank the identified issues and opportunities based on their impact and feasibility for improvement. Focus on the most critical ones first.
/11
Develop action plans
Create action plans with clear, actionable steps to address the identified issues and make improvements.
/12
Monitor progress
Continuously monitor the progress of the implemented changes and measure the impact on productivity, efficiency, and other relevant metrics.
/13
Communicate findings
Share the findings and action plans with relevant stakeholders and ensure transparency in the process.
/14
Iterate and improve
Taskinova® work studies should be an ongoing process. Continuously refine your approach based on feedback and results and repeat the study periodically to track progress.
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/09
Involve participants and subject matter experts in analysis
-
Engage the participants in analysing the results. They may have valuable insights and suggestions for improvement.
-
Share analysis and examples (videos, screenshots) of how work is performed with subject matter experts such as system technologists seeking improvement suggestions and recommendations.
/10
Prioritise findings
Rank the identified issues and opportunities based on their impact and feasibility for improvement. Focus on the most critical ones first.
/11
Develop action plans
Create action plans with clear, actionable steps to address the identified issues and make improvements.
/12
Monitor progress
Continuously monitor the progress of the implemented changes and measure the impact on productivity, efficiency, and other relevant metrics.
/13
Communicate findings
Share the findings and action plans with relevant stakeholders and ensure transparency in the process.
/14
Iterate and improve
Taskinova work studies should be an ongoing process. Continuously refine your approach based on feedback and results and repeat the study periodically to track progress.